What can I do for free?
Create your organisation, prepare campaign drafts, run private test previews and save reusable templates. Free setup does not include live participant intake. Request a plan in Plans & usage; the team activates it after recording payment. Online checkout is not yet available.
What counts as a participation?
One completed capture or prize-wheel entry, one completed raffle order, or one saved activity spin. A linked prize-wheel spin adds no extra charge. A raffle order for 20 tickets counts as one participation, including a support-only order once paid. Reloads, retries, draws and prize handover do not add usage.
What is a campaign-location slot?
One location linked to one active campaign. The same shop on two active campaigns uses two slots. Draft campaigns do not use active slots.
What emails are included?
Campaign transactional emails, such as scheduled report deliveries. One message to one recipient counts as one email. A report with three separate emailed parts sent to five people counts as 15 emails. Marketing newsletters are not included. Account and security emails are separate.
Can participants pay for raffle tickets online?
For now, your team takes cash or uses a separate card terminal and confirms payment in Promavue. Promavue does not collect raffle payments online. There is no Promavue fee per ticket and no percentage commission on your raffle proceeds.
How do yearly plans and event passes work?
Yearly plans are paid upfront at the price of ten months for twelve months of access; participation and email allowances still reset monthly. Event passes cover 45 consecutive days from your chosen activation date, with the full event allowance available during that window and no automatic renewal.
What makes an event eligible for the charity price?
The R299 charity pass is available after the beneficiary or charity organisation is confirmed. It has the same event allowances as the R499 event pass.
Can I use my own branding?
Yes. Your logo, colours and campaign wording are included on every plan. Custom domains and removal of platform attribution are not included in the current launch offering.